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Testimonials

At Affordable Luxuries we gain a great deal of satisfaction when a customer is delighted with the service provided by us. This is the foundation on which our business is built. Customer referrals is where we generate more than 80% of our business from, therefore it is very important for us to maintain very high standards of customer care and service. We are delighted to share with you what our customers actually say about us on completion of there individual projects. The following are genuine excerpts from thank you letters written by our customers. These kind comments reflect our aim of supplying quality products backed up by a service that is second to none, after all “We are only as good as our last job”. If you wish to view any of the following letters in full please feel free to ask when in our beautiful showroom.

We are absolutely delighted with our new kitchen. Your service is second to none, from our initial visit to your showroom, through the planning stage and on to the installation. The computer generated image of our completed kitchen really helped us to visualise what the completed effect would be and helped us to make alterations before we made any mistakes. The workmanship of the plumber, electrician, joiner and kitchen fitter was excellent. All of the above would not be possible without both you and Helens dedication and professionalism in dealing with customers. Too often, nowadays, customers are let down by company promises. I am delighted that there is still one company which takes pride in its work and is dedicated to customer satisfaction “Affordable Luxuries”. I am sure you will both do really well and I wish you luck for the future. I would have no hesitation in recommending you to my friends and family.

Mr & Mrs Boyd, Gourock


We would like to thank you both for your most professional approach to business. On our initial visit to your showroom we had one idea in mind to install a new kitchen. You both provided us with your recommendation and ides and we are very pleased with the end result. The quality of the kitchen and workmanship was excellent. Your kitchen installers were fast and efficient and the standard first class, from your initial computer image to the final result. We now have kitchen with the “wow” factor. Everything went according to schedule and completed on time to the highest standards possible. We would have no hesitation in recommending your company to any potential future customers.

Mr & Mrs Kelly, Gourock


Albeit we were merely passing the showroom and had not planned on having a new kitchen we were immediately impressed by the quality of the kitchen units on display and asked for a quotation. Tom Mc Donald visited us within days, measured up and provided us with a design and quotation within a week. During this process and subsequent discussions we were extended the utmost courtesy by both Tom and his wife Helen. There was no pressured salesmanship and we were given time and opportunity to discuss options. Throughout the entire installation the various tradesmen carried out their functions with professionalism and alacrity and we were particularly impressed by the fact that the entire process was project managed by Tom. Every thing was done to specification and on time. We have no hesitation in recommending Affordable Luxuries Ltd to anyone looking for a quality kitchen.

Mr & Mrs Dalgleish, Wemyss Bay


Hi, Tom it was a pleasure to deal with you, you understand quickly on attention to detail and the value that we placed on the same. The only slight negative (and I mean slight) was being unable to return the unit that came due to incorrect measuring. I wouldn’t hesitate (and already have) to recommend you to others. Thank You. P.S. come for a coffee & a photo shoot!!

Mr & Mrs McHard, Helensburgh

The incorrect measurement referred to by the client was due to the clients builder putting a door way in the wrong position. All our furniture is made to measure therefore we were unable to take the cabinet back (Sorry).


To everyone involved in the fitting of our new kitchen, thank you very much for a professional job from start to finish. We are over the moon with the end result, considering the time and effort it took on everyone’s part to get us to this point, I am absolutely delighted! Thanks also for all Helens unofficial “babysitting” at the start of the process.

Mr & Mrs Burns, Greenock


Sorry for the delay in sending this, we had a wee holiday there! Thank you for everything, our new kitchen is fantastic. It was a pleasure to see it all come together. Thank you so much, its better than we imagined. Warmest regards.

Mr & Mrs Potter, Inverkip


We have to say how delighted we are with our new kitchen. The attention to detail we received from Toms first visit to our home until completion of the job was second to none. Any small problems were dealt with immediately and in a very efficient manner. All the tradesmen who came to our home worked with respect for our property. We feel we now have a lovely kitchen which is excellent value for money. Many thanks for everything.

Mr & Mrs McCallum, Langbank


Just settling into our new kitchen, delighted with the layout. Everything to hand and all things easy to find. The installation was completed as tidily as possible. The workmen were all pleasant and reliable. Everything done to the timescale you planned. We would have no hesitation recommending you to our friends.

Mr & Mrs Gray, Kilmacolm


Thank you very much for providing us with a high quality luxury kitchen which we absolutely love. We really appreciate your excellent service and the personal touch. We would recommend you to others.

Mr & Mrs McLean, Old Kilpatrick


We would like to thank you and all your workers for the excellent job done on our kitchen. Considering the amount of work required we did not feel that we were disrupted that much. We will certainly recommend you to anyone wanting work done in the future.

Mr & Mrs Cosgrove, Wemyss Bay


From the initial planning stages, through to the completion date of our new kitchen, Affordable Luxuries has shown professionalism, friendliness and first class customer care. This positive attitude continued when minor unforeseeable incidents had happened, which had given the professionalism some depth. We have no hesitation in continuing my custom when required in the future and would recommend to friends and family. I am delighted with the work and follow up process in which your company have carried out and can enjoy my new kitchen.

Mr & Mrs Patrick, Greenock


We would like to thank you very much for our new kitchen which has been very much admired by all. The new layout gives us a much better feeling of space & efficiency. Tom’s help and professionalism was much appreciated.

Mr & Mrs Stone, Port Glasgow


Thank you for the excellent job you made with our new kitchen. You were very helpful and professional throughout. We will certainly recommend Affordable Luxuries to our friends and families.

Mr & Mrs Gillies, Wemyss Bay


Just a note to thank you for all you have done for us since moving into our new home. We are delighted with our new kitchen and bathroom and we really appreciate all your help in organising the other work which we had done. We couldn’t have done it without you!

Mr & Mrs Miller, Gourock


Thank you for our super kitchen. We are delighted with it. We started with a thought and idea of how we would like our kitchen to look. This was taken on board by Tom and after some discussions we had a computer image of the kitchen we wanted. Of course being a woman I changed my mind on several things sink, taps, cupboards etc but this was easily changed with Tom & Helens help and patience. We were pleased with the speed & efficiency as well as the attention to detail as our kitchen was installed. We now have the kitchen we have always wanted. Thank you Affordable Luxuries. Best wishes for the future.

Mr & Mrs Cowie, Gourock


We would really like to thank you for all of your expertise and advice with regards to our new kitchen and bathroom. The transformation is just amazing. We are delighted with the finished products and impressed with the high standard of workmanship. We would have no hesitation in recommending you to our family and friends. It was a pleasure from start to finish. Pictures have been emailed to friends in New Zealand and there responses have come back with a “Wow”!

Mr & Mrs Kirk, Port Glasgow

Just a quick note to thank you both for making the choosing and installation of our new kitchen such an easy process. We received great help and advice and were delighted when everything happened when it was supposed to. It was particularly great that you could work round our builders to ensure everything was in place at the right time. We love the kitchen and everyone has been commenting on how great it looks, so thanks again.

Mr & Mrs Davidson, Greenock


You really showed up a number of reputable kitchen suppliers from Edinburgh!! Your service from start to finish was so professional, personal and flexible. Thanks for converting our aspirations into reality by leaving us with our dream kitchen. We’ll highly recommend you to anyone.

Best wishes Mr & Mrs Peden, Edinburgh


It was a pleasure to deal with everyone associated with Affordable Luxuries. From your help and advice in the showroom through to the design and fitting, all aspects of the service were excellent. We are extremely happy with our new kitchen and would gladly recommend you to others.

Mr & Mrs Mitchell, Greenock


Delighted with kitchen, Everything went to plan, very efficient and professional service. Would be happy to recommend you to anyone.

Mr Mrs Wall, Gourock


We cannot thank you both enough for our fabulous new luxury fitted kitchen! From the initial visit to completion you have both been extremely efficient, helpful and friendly!!! First, all the layout of the showroom is impressive - makes you want to buy!!!. Tom, your professional expertise and advice at the initial planning stage were excellent, suggesting alternative designs and modifications - the measurements were accurate and the kitchen fitted like a dream , to the follow up of any small hiccups ( a drawer that was damaged replaced immediately). Overall the standard of service has been top class and the quality and the look of the kitchen super!!! I will not hesitate to recommend your business to future clients, friends and family. Thanks again for everything.

Mr & Mrs Ferrier, Greenock


Harry & I would like to take this opportunity to say a special “Thank You” for the high quality kitchen units you recently supplied and installed for us in our home. Please accept our sincere thanks for the friendly manner in which we were received at all times during our visits to your showroom (NO HARD SELL) just friendly advice. The very high quality of the units, fittings and workmanship by your tradesmen has resulted in our kitchen being transformed from a typical 1980’s right up to todays standards. To date our family, friends & neighbours have seen the completed work, all have passed very favourable comments especially the grandchildren about “Gran’s magic corner units”. Again thanks & best wishes for the future.

Mr & Mrs Renfrew, Port Glasgow


I would like to thank you for the installation of our new kitchen. You were efficient, very honest and very helpful during the planning stage. You offered your considerable expertise an layout and appliances, at the same time encouraging us to make our own suggestions. The actual installation went very smoothly due to your excellent workforce of joiners, plumber, electrician and tiler and the work was completed in the scheduled time. We felt confident that you were supervising each stage and we were able to phone you with any queries. Your follow up was thourgh and all small details completed. We are now enjoying our new kitchen and we would be delighted to show it to anyone. Affordable Luxuries deserves to go far due to the high standard of customer service and care. We will certainly recommend you.

Mr & Mrs Harper, Helensburgh


Last year I was desperate to have a fitted kitchen, so having seen work done by Affordable Luxuries I chose them to do the job. I now have a beautiful kitchen which is my pride & joy. This year it was my bathroom that needed a change although I wasn’t sure exactly what I wanted. Tom gave me the best advice and I now have the most beautiful shower room. I would recommend Affordable Luxuries to anyone. Their motto seems to be whatever the customer wants, the customer gets! Good luck from a happy customer.

Mr & Mrs Samuel, Greenock


Many thanks for designing, supplying and fitting our dream kitchen. The standard of finishing is first class and overall service exemplary. We would recommend your services. Best wishes for the future.

Mr & Mrs Patterson, Greenock


After completion of our kitchen I would like to thank you both for the professional manner our kitchen was completed. From the first time you visited our house to help plan the kitchen there was no hard sell from you, only friendly & appreciative advice on how our new kitchen would look. Anytime we visited your showroom we were always treated in a friendly manner & both were always available to answer any of our questions. On the 3 days of the kitchen preparation and installation the tradesmen were extremely tidy & when we returned home from work on each of these days the house was left clean & tidy & all old appliances etc had been taken away. The standard of workmanship was excellent & you kept us advised of what was happening & the work was completed on time & to our entire satisfaction. I would recommend you to anyone for carrying out a first class job with courtesy & professionalism. We are delighted with our new kitchen.

Mr & Mrs Vallance, Langbank


We are absolutely delighted with our new kitchen, what a transformation! The service we received from your company was first class from our initial visit to the showroom to the completion of all the work. Each stage of work was carried out to extremely high standards by fitters who were skilled in their trade and took pride in their work and relationship with their customer. Your dedication to give a first class, personal service to your customers makes your company stand out from others, that together with the high quality of your products at affordable prices, makes you head & shoulders above other companies in the area. Thanks for a huge job well done.

Mr & Mrs McGuire, Gourock


From the moment visiting your showroom to see about a new kitchen, the help I got was “brilliant” my new kitchen compared to the old one is out of this world. I am very happy with the out come, you did a wonderful job, also all the workmen, joiners, electricians, plumbers & the tiler were so good & very courteous. I would recommend your company to everyone I know involved.

Mrs Stewart, Greenock


At last, I have time to write your card. We have been really busy so apologies for the delay. It is a real pleasure to be in and use our new kitchen, what a difference to the old set up we had. Everyone who has seen it remarks on how much space there is now. The quality of the units is fantastic and the layout is just right for our needs. We were beginning to despair with finding a reliable and good quality kitchen company in this area then we found you and your showroom in Greenock. It was a relief also for you to arrange for the gas boiler to be replaced and again at a reasonable price. You made the planning of the kitchen and working out a lay out very easy. You also responded very positively to the minor but inevitable snags there are during our installation. Best wishes for the future.

Mr & Mrs Chandler, Strone, By Dunoon


I am writing to let you know that my sister and I are delighted with our new kitchen and we would like to thank you for the excellent service we received from the moment we stepped into your showroom until the kitchen was complete. The tradesmen involved in the installation were friendly, polite and very hardworking never wasting a minute - hardly stopping for a cup of tea! Your excellent service has restored our faith in British and more, especially local workmanship and we would have no hesitation in recommending your company to anyone . Please pass on our appreciation to all involved.

Ms McCorkindale, Inverkip

 

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